Frequently Asked Questions
Everything you need to know about our premium hair extensions and services.
What is the quality of QVR Hair extensions?
We specialize in 100% Brazilian and Indian Remy human hair. Our extensions are cuticle-aligned to prevent tangling and shedding, ensuring a natural look and long-lasting durability.
How long does shipping take?
Orders are typically processed within 24-48 hours. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Can I color or heat-style my QVR Hair?
Yes, because our hair is 100% human hair, you can dye, bleach, curl, and straighten it. However, we recommend using a heat protectant spray and consulting a professional for chemical treatments to maintain hair health.
What is your return and exchange policy?
We offer a 30-day return policy for items in their original, unopened packaging. For hygiene reasons, we cannot accept returns on hair that has been installed, brushed, or chemically treated.
How do I choose the right length and texture?
We provide a comprehensive length guide and texture chart on each product page. If you are unsure, you can contact our beauty consultants with a photo of your natural hair for a personalized recommendation.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible buy-now-pay-later options through Klarna and Afterpay.